Anderson & Sheppard

ANDERSON & SHEPPARD COOKIES POLICY

Anderson & Sheppard uses cookies to keep our website reliable, secure and personalised. When you accept cookies, this helps make the website better by remembering your preferences, customising content, and enhancing your shopping experience. This Cookie Policy applies to Anderson & Sheppard website (“Site”). If you wish to manage your cookies, please follow the instructions in the “How to manage cookies” section below.

 

WHAT ARE COOKIES?

 

Cookies are software applications, which are placed onto the hard drive of your computer by websites. The aim of a cookie is to track a user's navigation on this website and store the information on the user's hard drive.
They do not identify users personally but they do identify each user's computer. Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you are signed in, is associated with this information.
We use the term “cookies” in this policy to refer to all files that collect information in this way. Cookies serve many functions. For example, they can help us to remember your username and preferences. The majority of websites use cookies to collect and retain personal information about their visitors. Most cookies collect general information, such as how visitors arrive at and use our Sites, the device they are using, their internet protocol address (IP address), what pages they are viewing and their approximate location.

 

PURPOSE OF COOKIES

 

We group our cookies into the following categories:

Strictly necessary cookies

These are cookies that are required for the operation of this website. They include, for example, cookies that enable you to log into secure areas of this website or use a shopping basket.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around this website when they are using it. This helps us to improve the way this website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to this website. This enables us to personalise our content for you and remember your preferences (for example, Items in your shopping basket).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using this website. You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.

 

On this website we use and control the following:

 

MAGENTO SESSION COOKIES:

 

Name:

 

Core Session Management Cookie: PHPSESSID

 

_atuvc (session cookie) Expires after 2 years

 

_Frontend (page tracking cookie) Expires after 3 hours

 

PURPOSE:

These are session cookies which we use to remember your log-in for you and what you've put in your shopping basket. These are necessary for the working of the website. If these are disabled then various functionality of the website will be broken.

 

THIRD PARTY COOKIES ON OUR WEBSITE

 

We also use third party cookies on our Sites that fall into the categories above (“third party cookies”) for the following reasons:

to help us monitor traffic on our Sites (like many companies, we use Google Analytics to do this);

to identify fraudulent or non-human traffic;

to assist with market research;

to improve Site functionality;

to monitor compliance with our terms and conditions and copyright policy.

Please note although we allow these cookies to access this website we do not control what these cookies do while operating on this website.

You can find the list of Google Analytics cookies below. Alternatively, you can visit Google Analytics to learn more about these cookies and how to opt out

 

_utmb Expires after 30 mins from set/update

 

_utmt Expires after 10 mins from set/update

 

_utmz Expires after 6 months from set/update

 

_utmc Expires at the end of browser session

 

_utma Expires after 2 years

 

_gid Expires after 2 hours

 

_ga Expires after 2 years

 

USE OF PIXELS IN EMAILS

 

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether, and how many times, our emails are opened and verify any clicks through within the email. We use this information for purposes including:

Determining users’ activity and engagement with our products;

The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML via your email provider settings.

 

HOW TO MANAGE COOKIES?

 

If you wish to manage your cookies, then please follow the instructions below. You can block cookies on this website by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of this website and your shopping experience on this website will be limited to browsing and researching; you will not, for example, be able to add products to your shopping basket and buy them. If you would like to learn more about cookies in general and how to manage them, visit www.allaboutcookies.org You can also manage your cookies via your browser settings.

 

For more information, please visit your browser’s help page. Each browser is different so click the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. If you're not sure of the type and version of web browser you use to access the Internet:

For PCs;

Click on 'Help' at the top of your browser window and select the 'About' option

For Macs

With the browser window open, click on the Apple menu and select the 'About' option

 

MORE INFORMATION

 

Further information about our data processing can be found in our Privacy Policy

If you have any queries regarding this Cookie Policy, please contact us at privacyprivacy@anderson-sheppard.co.uk

 

CHANGES TO THIS COOKIE POLICY

 

This policy is effective from 24/05/2018.

 

Any changes we may make to this cookie policy will be posted on this page. If changes are significant, we may choose to notify you by email or to clearly indicate on our home page that the policy has been updated.